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    SEBI Circular For Investors
    Complaint / Conciliation / Arbitration

    Sr.No. Particulars Date
    1 Master Circular for Online Resolution of Disputes in the Indian Securities Market 28-12-2023
    2 Amendment to Circular dated July 31, 2023 on Online Resolution of Disputes in the Indian Securities Market 20-12-2023
    3 Redressal of investor grievances through the SEBI Complaint Redressal (SCORES) Platform and linking it to Online Dispute Resolution platform 20-09-2023
    4 Master Circular for Online Resolution of Disputes in the Indian Securities Market 11-08-2023
    5 Corrigendum cum Amendment to Circular dated July 31, 2023 on Online Resolution of Disputes in the Indian Securities Market 04-08-2023
    6 Online Resolution of Disputes in the Indian Securities Market 31-07-2023
    7 Master Circular on the redressal of investor grievances through the SEBI Complaints Redress System (SCORES) platform 07-11-2022
    8 Investor Grievance Redressal Mechanism and Amendment to SEBI Circular no. SEBI/HO/DMS/CIR/P/2017/15 dated February 23, 2017 04-07-2022
    9 Investor Grievance Redressal Mechanism 03-06-2022
    10 "Standard Operating Procedures (SOP) for dispute resolution under the Stock Exchange arbitration mechanism for disputes between a Listed Company and/or Registrars to an Issue and Share Transfer Agents (RTAs) and its Shareholder(s)/Investor(s)" 30-05-2022
    11 Amendment to SEBI Circular SEBI/HO/DMS/CIR/P/2017/15 dated February 23, 2017 on Amendment pursuant to comprehensive review of Investor Grievance Redressal Mechanism 02-09-2021
    12 Investor Grievance Redressal Mechanism 06-11-2020
    13 Investor grievance redress mechanism – new policy measures 26-03-2018
    14 Amendment pursuant to comprehensive review of Investor Grievance Redressal Mechanism 23-02-2017
    15 Disclosure of Investor Complaints on websites of Stock Exchanges (Circulars upto this incorporated at Chapter 6 (IV) in SEBI Master Circular dated 20/05/2014) 28-10-2013
    16 Arbitration Mechanism in Stock Exchanges 26-09-2013
    17 Investor Grievance Redressal Mechanism 26-09-2013
    18 Arbitration Mechanism in Stock Exchanges 05-07-2013
    19 Arbitration Mechanism in Stock Exchanges 05-07-2013
    20 Arbitration Mechanism through Stock Exchanges - Introduction of Automatic Process and Common Pool of arbitrators 18-03-2013
    21 Arbitration Mechanism in Stock Exchanges 07-11-2012
    22 Redressal of investor grievances against listed companies in SEBI Complaints Redress System (SCORES) 13-08-2012
    23 Redressal of complaints against Stock Exchanges (SEs) and Depositories through SEBI Complaints Redress System (SCORES) 15-06-2012
    24 Investor Grievance Redressal Mechanism at Stock Exchanges 15-02-2012
    25 Composition of arbitration committee 20-01-2012
    26 Investor Grievance Redressal Mechanism at Stock Exchanges 20-01-2012
    27 Redressal of investor grievances against stock brokers and subbrokers in SEBI Complaints Redress System (SCORES) 25-08-2011
    28 Processing of Investor Complaints in SEBI Complaints Redress System (SCORES) 24-08-2011
    29 Processing of Investor Complaints in SEBI Complaints Redress System (SCORES) 02-08-2011
    30 Arbitration mechanism of stock exchanges - Applicability of the provisions of the Limitation Act, 1963 09-02-2011
    31 Arbitration Mechanism in Stock Exchanges 31-08-2010
    32 Arbitration Mechanism in Stock Exchanges 11-08-2010
    33 Disclosure of regulatory orders and arbitration awards on Stock Exchange website 01-04-2010
    34 Limitation period for filing of Arbitration reference 02-12-2009


    OTHERS

    Sr.No. Particulars Date
    1 Centralized mechanism for reporting the demise of an investor through KRAs 03-10-2023
    2 Comprehensive guidelines for Investor Protection Fund and Investor Services Fund at Stock Exchanges and Depositories 30-05-2023
    3 Common and simplified norms for processing investor’s service requests by RTAs and norms for furnishing PAN, KYC details and Nomination 16-03-2023
    4 Clarifications with respect to Circular dated November 03, 2021, on ‘Common and simplified norms for processing investor’s service request by RTAs and norms for furnishing PAN, KYC details and Nomination’ 14-12-2021
    5 Common and Simplified Norms for processing investor’s service request by RTAs and norms for furnishing PAN, KYC details and Nomination 03-11-2021
    6 Standard Operating Procedure in the cases of Trading Member /Clearing Member leading to default 01-07-2020
    7 Streamlining the Process of Rights Issue 22-01-2020
    8 SARAL Account Opening Form for resident individuals 04-03-2015
    9 SMS and E-mail alerts to investors by stock exchanges 02-08-2011
    10 Execution of Power of Attorney (PoA) by the Client in favour of the Stock Broker/ Stock Broker and Depository Participant 23-04-2010
    11 Permanent Account Number (PAN) to be the sole identification number for all transactions in the securities market 27-04-2007
    12 Mandatory requirement of Permanent Account Number (PAN) – Issues and clarifications 26-09-2006